1. Google Analytics
Google Analytics successfully works with almost every e-commerce platform and it allows users to track who exactly is visiting their site. Google Analytics gives the power to see how much time is spent on the site and where exactly people are leaving and why. This tool is also able to let you know if your website is really attracting the specific audience that it is intended for.
2. PrimoPrint
This tool is an online printer that offers many types of printing solutions, including business cards. PrimoPrint is built on unbeatable customer service, competitive pricing, and outstanding products that allow their customers the convenience of online creation and printing rather than going to a brick and mortar location.
3. Canva
This tool is great for those who need high-quality images and graphics for their website but don’t really know where to start. These images can be used on social media accounts, blogs, and websites. once they have learned how to get the most out of Canva, brands with a small graphics budget can forgo hiring a pricey graphic designer.
4. ZenDesk
Use ZenDesk to improve the relationships that you have with your customers. With this tool, you get chat modules and voice support for the customers to use. Along with this, you get a number of other applications and extensions that help you reach out to the customers to get feedback on your performance or products.
5. SoftwareDepot
This e-commerce platform offers a wide range of tools and applications for computers that will help a business run smoothly including internet security software, Office applications, and the like. What is interesting is that SoftwareDepot only offers digital copies of the programs so that the customer always gets the best price.
6. MailChimp
Email newsletters are one of the best ways to ensure and improve customer retention. MailChimp makes this process easier, providing an email sign-up box on your website or blog. You will then need to create your own impressive emails that will give your customers the nudge they need to visit your website and purchase products.
7. Google Drive
Many people already use Google Drive, but if don’t, it’s high time you started. With this tool, you are able to store all of the media in one place that is safe, ensuring that none of it will become lost. As a whole, Google Apps is worth looking into to help with getting an email account that is professional and you will then gain access to programs to edit spreadsheets and documents.
8. Pingdom
Pingdom helps you to check the speed of your website in order to improve the SEO, as well as the overall experience for the customer. All you need to do is paste the URL of the website into the Pingdom speed test box and you can see where your website could benefit from improvements regarding the speed. It is so simple, yet it provides priceless insight.
9. SurveyMonkey
Create and distribute surveys with SurveyMonkey as a way to receive feedback from customers. This tool is at the top of the list for free questionnaires that are capable of being embedded into websites and web stores. Once you receive a certain amount of responses, there is a fee to pay, but this allows you the chance to ask the customers questions like which products they like and what they expect from your company.
